What is VoiceGo?

VoiceGo is an AI transcription service that provides unlimited audio and video transcription. VoiceGo converts audio and video files to text in 98+ languages with extremely high accuracy.

How much does it cost?

VoiceGo Unlimited costs $10/month (billed yearly) or $20/month (billed monthly).

Is VoiceGo really unlimited?

Yes! VoiceGo really is unlimited.

There are no caps on overall usage and customers regularly transcribe hundreds of hours per month. The only rule is you can't share your login/account with others.

Can I upload large files?

Yes! VoiceGo is built to handle massive uploads. Each uploaded file can be up to 10 hours long and 5GB in size. Unlimited members can upload up to 50 files at a time.

Is VoiceGo secure?

Yes. Your transcripts, uploaded files, and account information are encrypted and only you can access them. You can delete them at any time. We use Stripe to securely process payments and we don't store your credit card number.

For more security and privacy information, read our Security and Privacy FAQ.

Which audio / video formats do you support?

VoiceGo supports the vast majority of common audio and video formats, including MP3, M4A, MP4, MOV, AAC, WAV, OGG, OPUS, MPEG, WMA, WMV, AVI, FLAC, AIFF, ALAC, 3GP, MKV, WEBM, VOB, RMVB, MTS, TS, QuickTime, and DivX.

Can I export my transcript?

Yes! Transcripts can be downloaded in the following formats: PDF, DOCX, captions and subtitles (SRT/VTT), CSV, and TXT.

You can also export multiple files at the same time with Bulk Actions.

Which languages do you support?

VoiceGo converts speech to text in over 98 languages using the highest accuracy AI transcription technology.

Languages like English are the most accurate, typically with human levels of performance and strong recognition of specialized, domain-specific vocabulary. Voice to text accuracy varies by language. You'll get the best results in the following languages: English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Russian, Arabic, Hindi, Swedish, Norwegian, Danish, Polish, Turkish, Hebrew, Greek, Czech, Vietnamese, and Korean. You are encouraged to use the free tier to experiment.

What about accents, background noise, and poor audio quality?

While clean and clear audio produces the best results, VoiceGo generally does well with accents, background noise, and lower audio quality.

If you're transcribing files with very poor audio quality, VoiceGo has a built-in audio restoration tool. It can be enabled via the "Restore Audio" option (under "More Settings") when uploading a file. This uses AI to remove background noise and enhance human speech. Audio restoration takes an extra 2-3 minutes per hour of audio/video.

How do I label speakers in my transcript?

Speaker recognition can be enabled via the "Speaker Recognition" checkbox (under "More Settings") when uploading files. It will take an extra minute or two (per hour of audio) to create a transcript labeled with speakers.

Can I translate transcripts and subtitles to other languages?

Yes! You can translate transcripts or subtitles to more than 130 languages. Click the "Translate" button when viewing any transcript to open the Translation Tool. Then select your desired language and file format to download a translated transcript or subtitles.

You can also transcribe audio or video files (in any language) directly to English by selecting "Transcribe to English" under "More Settings" when uploading files.

How much can I transcribe?

We don't have caps on overall usage and our systems are designed to enable you to transcribe at least 720 hours of audio or video per month.

That means you could use VoiceGo to transcribe your entire life (24 hours per day x 30 days per month = 720 hours, or 43,200 minutes)! As one customer said, "I transcribe everything without thinking."

If you're transcribing very high volumes (more than 720 hours per month, or top 0.1% of usage), we wrote up a helpful guide to help you get the most out of VoiceGo.

How do I cancel my subscription?

You can cancel your subscription at any time by clicking "Account Settings" and then "Manage Subscription". You'll have full access to VoiceGo through the end of the current billing period.